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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee – from call centre staff to business administration – is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Customer Service Level 2

    Online FREE course to help you boost your prospects for your first customer service job.
    vision2learn
    Free
    Great Service
    Highly Rated
    • Online
    • 11 weeks · Self-paced
    • Exam included
    • Regulated qualification

    This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day interactions with customers and boost your CV. Learn more about the delivery of excellent customer service. Improve your communication skills to str read more about Customer Service Level 2

    • Online
    • 11 weeks · Self-paced
    • Exam included
    • Regulated qualification
  • Learn On Demand

    Customer Service

    Business & Soft Skills
    Stone River eLearning
    Free
    Great Service
    Highly Rated
    • Online
    • 1.2 hours · 62 lectures
    • Certificate of completion

    “It takes months to find a customer, one second to lose one.” – Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also generates the much-coveted word-of-mouth advertising for your company.

    • Online
    • 1.2 hours · 62 lectures
    • Certificate of completion
  • Customer Service

    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses**
    CPD Courses
    £10 £1,100
    Save 99% - Ends today
    Great Service
    Highly Rated
    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course **FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra read more about Customer Service

    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    Free PDF Certificate + Free COVID-19 Course included, CPD Certified|No Hidden Fees|Audio Visual Training |instant access
    Training Express Ltd
    £10 £299
    Save 96% - Ends today
    Great Service
    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion
    • 3 CPD hours/points

    ***Special Discount - Use code ONLINE10 for extra 10% off *** This customer service skills training course is ideal for anyone working in or aspiring to work in a customer-facing role. It covers fundamental areas of customer service such as customer needs, key communicati read more about Customer Service

    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion
    • 3 CPD hours/points
  • Customer Service - course

    Customer Service Level 6 Certificate is best online course, tutor support and Quiz based exam included
    UK Professional Development Academy LTD
    £10 £750
    Save 98% - Ends today
    Great Service
    • Online
    • 4 weeks · Self-paced
    • Tutor support
    • Exam included
    • 100 CPD hours/points

    Customer Service Customer Service Certificate - Level 6 CPD Accredited Customer service is the basic need of every organisation to communicate with their customers as well as their employees, customer service lead organisation to be well known among customers, Customer C read more about Customer Service - course

    • Online
    • 4 weeks · Self-paced
    • Tutor support
    • Exam included
    • 100 CPD hours/points
  • Customer Service

    1 Hour Online CPD Accredited Course
    Active Recruitment Ltd
    £10 £50
    Save 80%
    Great Service
    • Online
    • 1 hour · Self-paced
    • Tutor support
    • Exam included
    • 1 CPD hours/points

    This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques, how to deal with complaints and how to exceed customer expectat read more about Customer Service

    • Online
    • 1 hour · Self-paced
    • Tutor support
    • Exam included
    • 1 CPD hours/points
  • Learn On Demand

    Customer Service

    Newly Updated Materials | Free Goal Setting Course| CPD Accredited Certificate | FREE PDF Certificate | Life Time Access
    Skill Express
    £10
    Great Service
    • Online
    • 2.5 hours · 15 lectures
    • Tutor support
    • Certificate of completion
    • 3 CPD hours/points

    Customer is the life of every business; the more customer, the more profit. Increasing customer demands many factors and the most important among them is customer service. If you don’t want to be on the list of those who lose their customers instead of increasing, this Custome read more about Customer Service

    • Online
    • 2.5 hours · 15 lectures
    • Tutor support
    • Certificate of completion
    • 3 CPD hours/points
  • Customer Service - Course

    Diploma QLS Level 5|FREE PDF Certificate Tutor Support & Exam|120 CPD Points|PR & Communication Skills Free Courses
    CPD Courses
    £10 £760
    Save 98% - Ends today
    Great Service
    Highly Rated
    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service Diploma in Customer Service QLS Level 5. Diploma of achievement in Customer Service. Additional CPD Accredited Customer Service Certificate with 120 CPD points available without extra study. This Customer Service course comes with easy to understand e-lea read more about Customer Service - Course

    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    ***Back to School Special : 4 FREE PDF + 4 Hardcopy Certificate + 3 Free Personal Development Courses | Lifetime Access
    Course Central
    £10 £425
    Save 97% - Ends today
    Great Service
    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion

    ***Special Discount - Use code ONLINE10 for extra 10% off *** This Customer Service course is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector. You will read more about Customer Service

    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion
  • Customer Service

    2 Customer Service Courses Bundle|***Free PDF & Hard Copy Certificate Included | Lifetime Access
    Course Central
    £16 £899
    Save 98% - Ends today
    Great Service
    • Online
    • 4 hours · Self-paced
    • Tutor support
    • Certificate of completion

    ***Special Discount - Use code ONLINE10 for extra 10% off *** This Customer Service 2 courses bundle is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this secto read more about Customer Service

    • Online
    • 4 hours · Self-paced
    • Tutor support
    • Certificate of completion
  • Customer Service

    FREE PDF Certificate | Online Video Course | Assessment Included | Tutor Support | 1 Year Access
    Janets
    £10 £415
    Save 97% - Ends tomorrow
    Great Service
    • Online
    • 3 hours · Self-paced
    • Tutor support
    • Exam included

    Follow your dreams by enrolling on the Customer Service course today and develop the experience, skills and knowledge you need to enhance your professional development. Customer Service will help you arm yourself with the qualities you need to work towards your dream job. Stu read more about Customer Service

    • Online
    • 3 hours · Self-paced
    • Tutor support
    • Exam included
  • Customer Service

    3x Course Bundle Focused on Customer Service,Accredited by IAO & CPD|Audiovisual Lessons|Tutor Support,1x Free Course
    One Education
    £10 £1,899
    Save 99% - Ends tomorrow
    Great Service
    • Online
    • 142 hours · Self-paced
    • Tutor support
    • Exam included

    *** DISCOUNT for Today - use code ONLINE10 to get extra 10% off *** With the help of industry experts and the latest materials, we have built this Customer Service bundle for every up-and-coming professional in this field. From beginners to professionals, everyone can enjoy t read more about Customer Service

    • Online
    • 142 hours · Self-paced
    • Tutor support
    • Exam included
  • Customer Service

    Summer Sale: Level 5 Diploma + 10 Premium Courses | Free Certificate PDF+Hardcopy | 24/7 Tutor Support| Lifetime Access
    Apex Learning
    £59 £3,790
    Save 98% - Ends tomorrow
    Great Service
    • Online
    • 37 hours · Self-paced
    • Tutor support
    • Exam included
    • 115 CPD hours/points

    ***Limited Time Offer*** Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too read more about Customer Service

    • Online
    • 37 hours · Self-paced
    • Tutor support
    • Exam included
    • 115 CPD hours/points
  • Customer Service

    Certificate QLS Level 5 | *FREE PDF Certificate* |120 CPD Credits | **PR & Problem Solving Free Courses*
    Brentwood Open learning College
    £10 £760
    Save 98% - Ends today
    Great Service
    Highly Rated
    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 60 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service ** 4 Courses Bundle** **FREE PR Course****FREE Problem Solving course **FREE COVID-19 Course Certificate in Customer Service QLS Level 5. Additional CPD Accredited Customer Service Certificate with 120 CPD points available with no extra study. This Custo read more about Customer Service

    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 60 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service Course

    ***Back to School Special : 4 FREE PDF + 4 Hardcopy Certificate + 3 Free Personal Development Courses | Lifetime Access
    Course Central
    £10 £425
    Save 97% - Ends today
    Great Service
    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion

    ***Special Discount - Use code ONLINE10 for extra 10% off *** This Customer Service Course is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector. You will read more about Customer Service Course

    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion
  • Customer Service Training

    ***Back to School Special : 4 FREE PDF + 4 Hardcopy Certificate + 3 Free Personal Development Courses | Lifetime Access
    Course Central
    £10 £425
    Save 97% - Ends today
    Great Service
    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion

    ***Special Discount - Use code ONLINE10 for extra 10% off *** This Customer Service Training course is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector. read more about Customer Service Training

    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion
  • Customer-Service

    Diploma QLS Level 5|120 CPD Credits | *FREE PDF Certificate* Tutor Support, Study Material & Exam | FREE PR Course
    Brentwood Open learning College
    £10 £760
    Save 98% - Ends today
    Great Service
    • Online
    • 450 hours · Self-paced
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service Professional Diploma Level 5 **4 Courses Bundle** **FREE PR Course**FREE Communication Skills course **FREE COVID-19 Course Diploma in Customer Service QLS Level 5 . Additional CPD Accredited Certificate with 120 CPD points available with no extra study. read more about Customer-Service

    • Online
    • 450 hours · Self-paced
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service Course

    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses*
    Brentwood Open learning College
    £10 £1,100
    Save 99% - Ends today
    Great Service
    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course **FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra read more about Customer Service Course

    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    Citywest Training Limited
    £35
    • Online
    • 1 hour · Self-paced
    • Certificate of completion

    This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation

    • Online
    • 1 hour · Self-paced
    • Certificate of completion
  • Customer Service

    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses**
    Oxford Home Study College
    £10 £1,200
    Save 99% - Ends today
    Great Service
    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course **FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra read more about Customer Service

    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service Course

    Diploma QLS Level 5 |*FREE PDF Certificate* Tutor Support & Exam | 120 CPD Points|PR & Communication Skills Free Courses
    Oxford Home Study College
    £10 £760
    Save 98% - Ends today
    Great Service
    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service Level 5 ** 4 Courses Bundle** **FREE PR Course****FREE Communication Skills course **FREE COVID-19 Course Diploma in Customer Service QLS Level 5. Additional CPD Accredited Certificate with 120 CPD points available with no extra study. Diploma of Achiev read more about Customer Service Course

    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses**
    Staff Training Solutions
    £10 £1,200
    Save 99% - Ends today
    Great Service
    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course **FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra read more about Customer Service

    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service . Course

    Advanced Level 7 Diploma |*FREE PDF Certificate*|*100% Pass Rate* | 200 CPD Points | Free PR Course
    CPD Courses
    £10 £1,100
    Save 99% - Ends today
    Great Service
    Highly Rated
    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service Diploma Certificate of achievement in Customer Service Level 7. Additional CPD Accredited Customer Service diploma with 200 CPD points available with no extra study. The Customer Service course comes with easy to understand e-learning study materials. Endo read more about Customer Service . Course

    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    6-Courses Bundle (Endorsed Level 5 Certificate Included) | 24x7 Access & Full Tutor Support
    One Education
    £119 £1,699
    Save 92% - Ends tomorrow
    Great Service
    • Online
    • 447 hours · Self-paced
    • Tutor support
    • Exam included
    • Endorsed by The Quality Licence Scheme

    Develop in-demand skills for a better future with a super-saver bundle deal of 6 premium courses for just £119 and instantly save £1580 ! This Customer Service bundle includes 1 best-selling course endorsed by the Quality Licence Scheme with 5 additional IAO-accr read more about Customer Service

    • Online
    • 447 hours · Self-paced
    • Tutor support
    • Exam included
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    Customer Service Level 5 Diploma ll Online Quiz Based Endorsed Diploma l Assessment included l 100 CPD Points
    Inspire London College Ltd
    £10 £695
    Save 98% - Ends today
    Great Service
    • Online
    • 4 weeks · Self-paced
    • Tutor support
    • Exam included
    • 100 CPD hours/points
    • Endorsed by Training Qualifications UK Ltd

    Customer Service Customer Service Level 5 Diploma - Upon successful completion, learner will get an Endorsed Diploma from TQUK with 100 CPD Points Customer Service Diploma is one of the best Customer Service Diploma offered by ILC to provide Knowledge about Communication read more about Customer Service

    • Online
    • 4 weeks · Self-paced
    • Tutor support
    • Exam included
    • 100 CPD hours/points
    • Endorsed by Training Qualifications UK Ltd
  • Customer Service

    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    Lead Academy
    £10 £205
    Save 95% - Ends today
    Great Service
    • Online
    • Self-paced
    • Tutor support
    • Exam included
    • 1 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    *** Special Discount Offer - Use code ONLINE10 to get EXTRA 10% OFF*** Are you looking to begin your customer service career or want to develop more advanced skills in customer service? Then this Customer Service course will set you up with a solid foundation to become a conf read more about Customer Service

    • Online
    • Self-paced
    • Tutor support
    • Exam included
    • 1 CPD hours/points
    • Endorsed by The Quality Licence Scheme

FAQs

What Customer service courses can I study?

reed.co.uk advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

What courses are similar to Customer service courses?

If you're looking for Customer service courses, you might also be interested in Retail, Retail management and Team leader. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of subject can help you to improve your professional or personal development.

What methods of study are available for Customer service courses?

How you study a Customer service course will depend on the course you take and the study method you choose. The most common ways are by enrolling on to an online Customer service course where the content will be accessed online or by enrolling on to a classroom Customer service course where the course will be taught in an in-person classroom format, at a given location. reed.co.uk also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.

What free Customer service courses are available for study?

reed.co.uk has free Customer service courses available for students. These free courses are a great way to explore a subject you’re interested in without a financial commitment, and will enable you to further understand how you would like to study.